Frequently Asked Questions

Q: How to purchase from your website?
A:To make a purchase on our website, simply browse our products, add your selections to the cart, and follow the checkout process to securely complete your order using your preferred payment method.
Q. What are the payment methods available?
A. Our store accepts payments via Credit Card or Debit Card through the Pocket Payment Gateway. If you're an existing Pocket App user, simply select "Pocket Biller" as your payment method. Not a Pocket App user? No worries! The Pocket Payment Gateway also offers a convenient Single Payment Page for seamless payments.

Q. Can I cancel an existing order that has been made?
Yes, only if the order is still on pending status. Please send an email to our customers service email at admin@littlefunkyballoonz.com with the message title “Request to cancel order” in order to inform us about the cancellation order. Orders that have been shipped out will not be canceled.

Q. What is the product's transaction currency?
A: All products transaction currency will be done in BND.
Q. I want my arches, columns, gift sets, etc. customized but I can't find them on your website.
A. We offer a range of customization options for arches, columns, gift sets, and more! While some items may not be listed directly on our website, we'd be happy to help you create something special. Please click on the Request Quote and complete the form. Our customer service team will happily support you. Don't forget to upload a sample photo for your reference.
Q. I still have doubts!
A. No problem! If you have any questions or need assistance, feel free to reach out to our customer support team. We're here to help! You can contact us via email, phone, or live chat, and we'll be happy to clarify any doubts you may have.